delivery and returns
We have free delivery on orders over €100
Standard delivery is no longer available in time for Christmas.
Our estimated delivery times after dispatch are:
Tracked - €14.95
2-10 working days
If you'd like to return or exchange a product, please email our Customer Care team at firstname.lastname@example.org. If outside the UK the postage cost and any taxes or duty costs of the return is the responsibility of the customer. If the fault is agreed, a full refund will be given for the returned goods. Nothing in this section affects your legal rights.
- All items must be returned new, unused and in original MORI packaging - Returns that do not meet our policy may not be accepted and will be sent back to the customer
- Make sure you obtain proof of postage for your return package - Items or orders you would like to return should be sent back to us within 30 days of your order being dispatched
- Once received by our warehouse, returned items are processed within 10 working days